The Centrelink Indigenous Call Centre is a dedicated helpline specifically designed to assist Aboriginal and Torres Strait Islander Australians with Centrelink payments and services. By calling 1800 136 380, Indigenous Australians can access support tailored to their unique needs and circumstances. This service ensures that individuals can receive the assistance they require in a culturally sensitive manner.
How to Contact the Centrelink Indigenous Call Centre
To speak with a representative from the Centrelink Indigenous Call Centre, you can dial 1800 136 380. The call centre is operational from Monday to Friday, 8:00 AM to 5:00 PM (local time). This specialised line provides support for various Centrelink-related inquiries, including questions about payments, services, and eligibility.
For those who require TTY (Text Telephone) services, Centrelink offers a separate TTY line that can be reached at 1800 810 586. This ensures that all individuals, regardless of their communication needs, can access the help they need.
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Why Use the Centrelink Indigenous Call Centre?
The Centrelink Indigenous Call Centre is tailored to provide services in a way that respects and understands the cultural needs of Aboriginal and Torres Strait Islander Australians. By contacting this dedicated line, individuals can ensure they receive advice and assistance that is relevant and culturally appropriate.
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Common Queries Handled by the Centrelink Indigenous Line
- Inquiries About Payments: Assistance with understanding what payments are available and how to apply for them.
- Eligibility Questions: Guidance on eligibility criteria for various Centrelink services and payments.
- Account Management: Help with managing your Centrelink account, updating details, and resolving issues.
- General Support: Providing information about additional support services available to Indigenous Australians.
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What services can I access through the Centrelink Indigenous Call Centre?
The Centrelink Indigenous Call Centre provides assistance with Centrelink payments, eligibility questions, and general support for Aboriginal and Torres Strait Islander Australians.
What are the operating hours of the Centrelink Indigenous Call Centre?
The Centrelink Indigenous Call Centre operates from Monday to Friday, 8:00 AM to 5:00 PM (local time).
Is there a TTY service available for the Centrelink Indigenous Call Centre?
Yes, TTY users can reach the Centrelink Indigenous Call Centre by calling 1800 810 586.
Can I get help with my Centrelink account through this service?
Yes, the Centrelink Indigenous Call Centre can help you manage your Centrelink account, including updating details and resolving any issues.